Shipping
We ship through the United States Postal Service and Pace Global Courier Services using their Priority mail system. We CAN ship to Post Offices Boxes and commercial addresses.
We cannot ship to APO (Army Post Office) addresses as it is a customs violation.
Certain states have restrictions as to the capacity of gun magazines.
California, Hawaii, OH, MA, IL – Restrictions on High Capacity Magazines.
New York City – Restrictions on High Cap mags of any type to NYC.
New York State – No “Formerly Restricted” mags. We cannot guarantee Glock mags are “pre-ban” unless we have them listed as “pre-ban”.
Washington D.C. – No sales of any high capacity magazines
Massachusetts – Restrictions on High Capacity Magazines
Please call for any questions and specifics on the magazine capacity restrictions in your state.
Returns
Buyer is responsible for return shipping. Items not in their original packaging will not be refunded. If items show signs of use or mounting, they will not be refunded. We will not accept returns on manuals or books.
All returns will require a copy of the invoice and the original packaging within 30 days and may incur a 10% restocking fee. We do not allow returns on modified/notched magazines. There are no returns on orders after 90 days or for Special Order items or custom made components. Please call us, Monday through Friday from 10am to 6pm Arizona standard time with any questions.
What about damaged/incorrect items (not including non-returnable items listed above)?
- If you received a damaged, defective, or incorrect item, Impact Guns will ship you a replacement of the exact item upon receipt of the damaged or defective item. Impact Guns will send you a return shipping label for the return.